Shipping policy

Shipping Policy

Where we ship: United States and Canada.

Processing time: Orders are processed within 1-3 business days (Mon-Fri, excluding holidays). You will receive a confirmation email with a tracking number as soon as your order ships.

Delivery time: Standard tracked shipping typically takes 7-12 business days after processing. Some items ship from our partner warehouses overseas, so please allow the full window before contacting us. During peak seasons (Nov-Dec) delivery may take a few extra days.

Shipping cost: Free standard shipping on US orders over $35 and Canadian orders over CA$49. Otherwise a flat rate of $4.99 (US) / CA$6.99 (Canada) is charged at checkout.

Tracking: Every order is tracked. Tracking can take 2-5 days to show its first scan after the label is created.

Split shipments: If you order multiple items they may arrive in separate packages at no extra cost.

Customs and duties: We do our best to ship duty-free. In rare cases your local customs office may assess import fees; these are the responsibility of the recipient.

Wrong address: Please double-check your shipping address at checkout. We cannot redirect a package once it has shipped. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment (shipping fees may apply).

Lost or delayed packages: If your tracking has not updated for 10 business days, or your order has not arrived within 20 business days of shipping, contact us and we will send a replacement or issue a full refund.

Questions? Email us at luckymallu765@gmail.com and we will get back to you within 24 hours.